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We are currently hiring for three positions! 

 

POSITION: Case Manager, Homeless Youth Alliance (HYA)

 

PRIMARY PURPOSE: The Case Manager (CM) conducts one-on-one case management sessions with formerly homeless youth residing in a (18-month) transitional housing program. The CM builds and maintains non-judgmental, supportive relationships with youth, guides them to appropriate referral resources, and advocates for their care. Most importantly the CM accepts youth exactly the way they are and allows them to set their own goals at their own pace.

 

The CM will develop and uphold individualized plans made collaboratively with the participants to stabilize and improve their lives and guide them to permanent exits from homelessness. All of HYA’s work is trauma-informed, culturally competent and is supportive and not punitive.

 

ESSENTIAL JOB FUNCTIONS:

  • Treat all participants and team members with kindness, respect and dignity.
  • Provide services and support free of judgement.
  • Conduct intake and assessments upon program entry and exit interviews upon program completion or exit.
  • Collaboratively develop realistic individualized case plans for each resident. Plans will identify and reflect goals determined, including by not limited to basic stabilization, education and employment goals and long-term housing plans.
  • Provide regular case management to participants that supports them as the individuals they are and their case plan goals.
  • Provides benefits and referral advocacy and assistance.
  • Conducts conflict resolution and communication support among participants.
  • Coordinate and facilitate skill building and support groups for participants.
  • Attend staff meetings, staff groups, trainings and conferences as assigned.
  • Role models healthy and professional behavior.
  • Maintain good self-care.
  • Maintain confidentiality, appropriate boundaries and a sense of humor.

 

QUALIFICATIONS:

  • Personal experience with homelessness as a young person or extensive knowledge and experience of issues facing youth experiencing homelessness.
  • A minimum of two years of professional experience in HIV prevention, harm reduction outreach or similar work with the target population.
  • A minimum of one year of case management experience.
  • Must be streetwise and be able to solve practical problems and think critically.
  • Must be able to advocate for participants with medical providers, treatment providers, police, and probation officers.
  • Must have excellent time-management and organizational skills.
  • Must have excellent communication and listening skills.
  • Must maintain strong confidentiality and appropriate boundaries.
  • Must be sensitive to multicultural issues of race, ethnicity, gender and sexuality.
  • Must have strong self awareness, be open to learning new approaches and concepts, be open to giving and receiving feedback.
  • Must be able to work in a stressful, fast-paced environment.
  • Must dedicated to team work and health team dynamics with the ability to also work autonomously.
  • Must be able to keep consistent written records in our database and be proficient with Google programs (docs, word, excel, calendars, email, etc.)
  • Valid CA Drivers License a plus.
  • If in recovery, two continuous years are suggested.
  • If from the target population or a former HYA participant, two continuous years not engaged with our services is essential and required, no exceptions.

 

PHYSICAL DEMANDS: Must be able to read and write in English at a functional level. Must be able to speak with, understand and have clear communication with participants and other service providers. Must be able to walk for three hours, stand for two hours and climb stairs daily. Must be able to lift and carry 30 lbs.

 

Additional Information:

The job is full-time, 40 hours/week

The pay is $20-22/hour, plus benefits

Homeless Youth Alliance is an equal opportunity employer

Homeless Youth Alliance is a project of Tides Center

 

HYA will only be responding to resumes and cover letters submitted via email. Incomplete or late resumes will not be considered. You must be available to come to our office for an interview. We are currently accepting completed applications (cover letter, resume, answers to questions). Email applications to hiring@homelessyouthalliance.orgwith the position you are applying for in the subjuect line. Do not wait to apply, we fill positions as the right canditates are found.

 

 

Please respond to the following 8 questions: (applicants who do not respond to the questions will not be considered)

 

1) What interests you in working for Homeless Youth Alliance?

 

2) Do you have a personal connection to our mission?

 

3) What qualities do you see as important to work with youth transitioning out of homelessness?

 

4) What are your feelings about drugs and alcohol and working with active often chaotic users?

 

5) What types or groups of youth do you work best with?  What types or groups of youth present you with the biggest challenge?

 

6) What behaviors are challenging for you with?

 

7) When someone you care about makes a decision you don’t personally agree with, or finds them self in a difficult situation, how do you deal with it?  How would you deal with the same situation working with the youth at HYA?

 

8) Have you accessed or received services during periods of instability in your life? If so can you describe what you found to be positives or negatives of that support?

 

To learn more about HYA visit: www.homelessyouthalliance.org

 

 

 

 

 

POSITION: Outreach Counselor – Mobile Unit, Homeless Youth Alliance (HYA)

 

Although HYA has administrative offices the majority of our work is street-based.

 

PRIMARY PURPOSE: The Outreach Counselor will work collaboratively with therapists from the Center for Harm Reduction Therapy in a innovative new mobile program. The OC will conduct street-based outreach and recruitment to youth experiencing homelessness to build relationships and seek to address and provide mental health care support on the spot. The team will travel to different locations daily to connect with youth in the places they live and hang out. Private sessions will be held in a van converted to accommodate youth in a private and confidential counseling space that is warm and inviting.

 

The youth whom we are aiming to work with experience high levels of trauma, have complicated lives, use drugs and alcohol and are not engaged with existing mental health care. The OC will promotes an understanding and sharing of information about the risks associated with living outdoors and drug use, including hepatitis, HIV and overdose. They will build non-judgmental, supportive relationships with youth and link them to appropriate referrals and resources. Most importantly the OC accepts youth exactly the way they are and allows them to set their own goals at their own pace.

 

ESSENTIAL JOB FUNCTIONS:

  • Treat all participants and team members with caring, kindness, respect and dignity.
  • Contact and build supportive relationships with participants in the target population during daily mobile outreach.
  • Provide non-judgmental support during interactions and meetings with youth.
  • Provide informal case management and referrals to participants.
  • Distribute harm reduction supplies, hygiene supplies, education materials and snacks.
  • Provide preventive health education around substance use and safer sex practices, using harm reduction techniques.
  • Attend staff meetings, staff groups, trainings and conferences as assigned.
  • Maintain good self-care.
  • Role models healthy and professional behaviors.
  • Maintain confidentiality, appropriate boundaries and a sense of humor.

 

QUALIFICATIONS:

  • Personal experience with homelessness as a young person or extensive knowledge and experience of issues facing youth experiencing homelessness.
  • A minimum of one year of professional experience in harm reduction, HIV prevention, outreach or similar work with the target population.
  • Must have the ability to engage IDU’s and their sex partners in informational, non-judgmental discussions about HIV, hepatitis and related health issues.
  • Must be streetwise and be able to think critically and solve practical problems.
  • Must be comfortable and confident approaching and engaging with a diverse population of young people.
  • Must be able to advocate for participants with medical, treatment and other social service providers and police.
  • Must be able to keep consistent written records and be proficient with Google programs (docs, word, excel, calendars, email, etc.)
  • Must have excellent communication and listening skills.
  • Must maintain strong confidentiality and appropriate boundaries.
  • Must be sensitive to multicultural issues of race, ethnicity, gender and sexuality.
  • Must have strong self awareness, be open to learning new approaches and concepts, be open to giving and receiving feedback.
  • Must be able to work in a stressful, fast-paced environment and both autonomously and as part of a team.
  • Valid CA Drivers License a plus.
  • Familiarity with San Francisco and local services for youth experiencing homelessness a plus.
  • If in recovery, two continuous years are suggested.
  • If from the target population or a former HYA participant, two continuous years not engaged with our services is essential and required, no exceptions.

 

PHYSICAL DEMANDS: Must be able to read and write in English at a functional level. Must be able to speak with, understand and have clear communication with participants and other service providers. Must be able to walk for three hours, stand for two hours and climb stairs daily. Must be able to lift and carry 30 lbs.

 

Additional Information:

The job is 32-40 hours/week

The pay is $17-19/hour, plus benefits

Homeless Youth Alliance is an equal opportunity employer

Homeless Youth Alliance is a project of Tides Center

 

HYA will only be responding to resumes and cover letters submitted via email. Incomplete or late resumes will not be considered. You must be available to come to our office for an interview. We are currently accepting completed applications (cover letter, resume, answers to questions). Email applications to hiring@homelessyouthalliance.orgwith the position you are applying for in the subjuect line. Do not wait to apply, we fill positions as the right canditates are found.

 

Please respond to the following 7 questions: (applicants who do not respond to the questions will not be considered)

 

1) What interests you in working for Homeless Youth Alliance?

 

2) Do you have a personal connection to our mission?

 

3) What qualities do you see as important to work with youth experiencing homelessness?

 

4) What are your feelings about drugs and alcohol and working with active often chaotic users?

 

5) What types or groups of youth do you work best with?  What types or groups of youth present you with the biggest challenge?

 

6) When someone you care about makes a decision you don’t personally agree with, or finds them self in a tough situation, how do you deal with it?  How would you deal with the same situation working with the youth at HYA?

 

7) Have you accessed or received services during periods of instability in your life? If so, can you describe what you found to be positives and negatives of that support?

 

To learn more about HYA visit: www.homelessyouthalliance.org

 

Outreach Counselor, Homeless Youth Alliance (HYA)

 

Although HYA has administrative offices the majority of our work is street-based.

 

PRIMARY PURPOSE: The Outreach Counselor conducts street-based outreach and one-on-one case management sessions to youth experiencing homeless, runaway adolescents and young adults predominantly in the Haight Ashbury district. Many youth we work with are injection drug users and experience high levels of trauma. The OC promotes an understanding of the risks associated with homelessness, drug and alcohol use; including hepatitis, HIV and overdose. They build non-judgmental, supportive relationships with young people, guides them to appropriate referral resources, and advocates for their care. Most importantly the OC accepts youth exactly the way they are and allows them to set their own goals at their own pace.

 

ESSENTIAL JOB FUNCTIONS:

– Treat all participants and team members with kindness, respect and dignity.

– Provide services and support free of judgement.

– Contact and build relationships with participants in the target population during daily street outreach and and syringe access and disposal sites.

– Coordinate and facilitate weekly health education and art groups.

– Distribute harm reduction supplies, hygiene supplies, education materials and snacks.

– Provide preventive health education around substance and alcohol use and safer sex practices, using harm reduction techniques.

– Refer participants into counseling, mental health and medical services.

– Refer participants into drug treatment and housing.

– Attend staff meetings, staff groups, trainings and conferences as assigned.

– Maintain good self-care.

– Role models healthy and professional behavior.

– Perform manual duties, such as cleaning, preparing snacks and stocking supplies.

– Maintain confidentiality, appropriate boundaries and a sense of humor.

 

QUALIFICATIONS:

– Personal experience with homelessness or extensive knowledge of issues facing youth experiencing homelessness.

– A minimum of one year of professional or volunteer experience in harm reduction, HIV prevention outreach or similar work with the target population. Must have the ability to engage IDUs and their sex partners in informational, non-judgmental discussions about HIV, hepatitis and related health issues.

– Must have the ability to engage IDU’s and their sex partners in informational, non-judgmental discussions about – HIV, hepatitis and related health issues.

– Must be streetwise and be able to think critically and solve practical problems.

– Must be comfortable and confident approaching and engaging with a diverse population of young people.

– Must be able to advocate for participants with medical, treatment and other social service providers and police.

– Must be able to keep consistent written records and be proficient with Google programs (docs, word, excel, calendars, email, etc.) and basic math skills.

– Must have excellent communication and listening skills.

– Must maintain strong confidentiality and appropriate boundaries.

– Must be sensitive to multicultural issues of race, ethnicity, gender and sexuality.

– Must have strong self awareness, be open to learning new approaches and concepts, be open to giving and receiving feedback.

– Must be able to work in a stressful, fast-paced environment and both autonomously and as part of a team.

– Valid CA Drivers License a plus.

– Familiarity with San Francisco and local services for youth experiencing homelessness a plus.

– If in recovery, two continuous years are suggested.

– If from the target population or a former HYA participant, two continuous years not engaged with our services is essential and required, no exceptions.

 

PHYSICAL DEMANDS: Must be able to read and write in English at a functional level. Must be able to speak with, understand and have clear communication with participants and other service providers. Must be able to walk for three hours, stand for two hours and climb stairs daily. Must be able to lift and carry 30 lbs.

 

HYA will only be responding to resumes and cover letters submitted via email. Incomplete or late resumes will not be considered. You must be available to come to our office for an interview. We are currently accepting completed applications (cover letter, resume, answers to questions). Email applications to hiring@homelessyouthalliance.orgwith the position you are applying for in the subjuect line. Do not wait to apply, we fill positions as the right canditates are found.

 

Please respond to the following 7 questions: (applicants who do not respond to the questions will not be considered)

 

1) What interests you in working for Homeless Youth Alliance?

 

2) Do you have a personal connection to our mission?

 

3) What qualities do you see as important to work with youth experiencing homelessness?

 

4) What are your feelings about drugs and alcohol and working with active often chaotic users?

 

5) What types or groups of youth do you work best with? What types or groups of youth present you with the biggest challenge?

 

6) When someone you care about makes a decision you don’t personally agree with, or finds them self in a tough situation, how do you deal with it? How would you deal with the same situation working with the youth at HYA?

 

7) Have you accessed or received services during periods of instability in your life? If so, can you describe what you found to be positives and negatives of that support?

 

To learn more about HYA visit: www.homelessyouthalliance.org